Fast mutual identification technology for managed service providers

Are you concerned about:

  • Social engineering?
  • Account takeover?
  • Mutual identification?
 
Our human-centric, identity linked biometric MFA ensures the right person gets access, every single time. 

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How it works

Simple Customer Onboarding

Customers securely enrol their ID via the BlueKee app.

Rapid Verification

Government database checks and live biometrics ensure instant, accurate ID confirmation.

Secure, On-Device Identity

Encrypted customer data stays on their device, protecting both parties. “Nothing stored means nothing stolen”.

Instant Mutual Identification Forever

Using push notifications, your agent can securely identify a customer in under 20 seconds.

Key Advantages

Improved First Contact Resolution

Verify identities instantly, resolving issues faster.

Faster Mutual Identification

Verify both customer and agent quickly, enabling faster service delivery.

Enhanced Customer Trust

Eliminate customer hesitation with secure, user-controlled
identity verification.

Pre-Authenticated IVR Flow

Pre-identify your customers within the IVR flow.

Dramatically Increased Call Success Rates

Build instant trust and create more productive interactions.

Identify Once & Use it Forever

Callers establish their identity win the BlueKee app once.
Push notify them every time they call to biometrically confirm
they are the same person on the phone.

Prevent Impersonation

Immediately stop fraudulent calls and account takeovers.

Seamless Integration

Integrate BlueKee easily into your existing RMM, minimising disruption and maximising efficiency.

Experience the BlueKee Impact

Higher Customer Satisfaction
Increased Agent Productivity
Reduced Operational Costs
Increased First Contact Resolution
Reduced Fraud Risk

Why BlueKee is for you

Connect with us

See our tech in action. Request a demo or trial now.