Fast mutual identification Technology for call centres
Are you struggling with:
- Slow, Cumbersome Identity Checks?
- Low Call Success Rates?
- Customer Hesitation & Distrust?
As seen on
Key Advantages
Identify Once & Use it Forever
Callers establish their identity within the BlueKee app once. Push notify them every time they call to biometrically confirm they are the same person on the phone.
Mutual Identification Under 20 seconds
Verify both customer and agent quickly, enabling faster service delivery.
Improved First Contact Resolution
Verify identities instantly, resolving issues faster.
Pre-Authenticated IVR Flow
Pre-identify your customers within the IVR flow.
Dramatically Increased Call Success Rates
Build instant trust and create more productive interactions.
Enhanced Customer Trust
Eliminate customer hesitation with secure, user-controlled identity verification.
Prevent Impersonation
Immediately stop fraudulent calls and account takeovers.
Seamless Integration
Integrate BlueKee easily into your existing systems.
How it works
Simple Customer Onboarding
Customers securely enrol their ID via the BlueKee app.
Rapid Verification
Government database checks and live biometrics ensure instant, accurate ID confirmation.
Secure, On-Device Identity
Encrypted customer data stays on their device, protecting both parties. “Nothing stored means nothing stolen”.
Instant Mutual Identification Forever
Using push notifications, your agent can securely identify a customer in under 20 seconds.
Experience the BlueKee Impact
Higher Customer Satisfaction
Increased Agent Productivity
Reduced Operational Costs
Increased First Contact Resolution
